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Care Plans

We stay on after launch.

“It works today, but who looks after it when something breaks?”

A website or app needs looking after, like a car. Software gets updates, security holes get found, and you'll want small changes as the business grows. A care plan means someone is watching it and you have hours set aside each month for whatever you need.

  • — Maintenance and security updates
  • — Monitoring, so we spot problems first
  • — Monthly hours for changes

What's included

Maintenance

Bugs get fixed and the software underneath is kept up to date, on a regular schedule.

Security updates

Known security problems are patched before someone uses them against you.

Monitoring

We're told when your site is down or slow, so we can act before your customers notice.

Monthly hours

A set number of hours each month for changes: a new page, a price update, a small feature.

Monthly
Updates and security patches
1 day
We reply within one working day
Any
System, ours or one we've looked over first

Frequently asked

What happens if something breaks after launch?

Message us and we fix it. On a care plan it's already covered.

Do you look after systems you didn't build?

Yes, after a short review so we know what we're taking on.

Can I cancel?

Yes. Care plans run month to month, and you own everything either way.