Software Maintenance
Keep what's already live patched, current and quietly working.
Most software doesn't fail all at once — it accumulates: a dependency two majors behind, a bug nobody's had time to chase, a security patch sitting in a backlog. We take that list off your plate with a standing maintenance cycle, so small problems get fixed while they're still small and your team can focus on what's next instead of what's breaking.
What's included
Bug fixes & triage
Reported issues get looked at, prioritized honestly against severity, and fixed on a cadence you can plan around — not whenever someone finds time.
Dependency & security patching
Libraries, frameworks and runtimes kept current on a regular cycle, with CVEs triaged and patched before they're the reason for an incident.
Health monitoring
Error rates, performance and uptime watched continuously, so a regression gets caught by us before it gets reported by your users.
Small enhancements
The tweaks and minor features too small to justify a new engagement — a form field, a report, a permission rule — handled inside the same maintenance cycle.
Frequently asked
Do you maintain systems Chopa didn't originally build?
Yes — same as our support engagements, we start with a short audit so we understand what we're maintaining before we're on the hook for it. Most of our maintenance clients inherited a codebase from elsewhere.
How is this different from Support & Scale?
Maintenance keeps an existing system healthy — patched, bug-free, dependencies current. Support & Scale is the deeper partnership on top of that: SLAs, on-call, and roadmap work aimed at systems that need to keep growing. A lot of clients start on maintenance and move to a full support engagement once scale becomes the actual problem.
What counts as a small enhancement versus a new feature that needs its own project?
Roughly: if it's a day or two of work and doesn't change the system's architecture, it's maintenance. Anything bigger gets scoped as its own build so it gets a proper design pass, not a rushed fit into a maintenance window.
Do you patch dependencies even if nothing's broken?
Yes — waiting for something to break before patching is how a two-year-old CVE ends up in production. Updates go out on a regular cycle, tested against your app before they ship, not the moment they're released.